TELEPHONE CUSTOMER SERVICE - LONDON JOBS

TELEPHONE CUSTOMER SERVICE :: LONDON, W1J, MAYFAIR - WAGE: £18,000 PER ANNUM - HOURS: MONDAY - FRIDAY 9-6PM - PERMANENT - EMPLOYER: MANGO SOLUTIONS LIMITED - JOB POSTED ON: 30TH JANUARY 2012 :: Customer Services staff required for a busy office in Mayfair, My client is expanding offices in London and is looking for a well motivated team to answer incoming calls from customers to take orders, answer inquiries and questions, transfer calls and create a warm and friendly atmosphere. Although it will be a small team candidates will be required to answer up to 250 calls per day. Main job tasks and responsibilities are to professionally respond to customer inquiries handle and resolve customer complaints provide customers with product and service information identify and escalate priority issues route calls to appropriate resource knowledge of customer service principles and practices knowledge of call centre telephony and technology previous experience in an inbound call centre environment customer service experience. Apply for this job by sending a CV/written application to Jemma Greenleaf at Mango Solutions Limited >>>>> jemma@mangosolutions.net